Last Updated: 19.11.2025
This Privacy Policy explains how Rennen Enterprises (“we”, “our”, “us”) collects, uses, stores, and protects the personal information of users (“you”, “your”) when using the Rennen Invoice App (“the App”).
By using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect
We collect the following types of data to operate our invoice, dispatch, and reporting services:

1.1 Personal Information Provided by You

• Name

• Phone Number

• Email Address

• Company/Business Name

• GST Number

• Billing Address

• Contact Persons
   

1.2 Trip & Invoice Information

• Trip details (pickup, drop, date, time)

• Vehicle details (vehicle number, model, variant)

• Driver details

• Service charges, taxes, discounts

• Generated invoice numbers

• Payment status (Paid/Unpaid)
   

1.3 Automatically Collected Data

• Device information (model, OS version)

• App usage analytics

• IP address

• Log data when app crashes or errors occur

1.4 Optional Data
Only when you choose to share:

• WhatsApp number for sending invoices

• Uploaded documents or profile images

• Feedback messages
   

2. How We Use Your Information
We use information to:

2.1 Provide Core Features

• Create and manage invoices

• Generate PDF invoices

• Dispatch trips

• Manage sales reports

• Store trip and expense data

• Provide real-time data via Firebase
   

2.2 Communication

• Send invoices through WhatsApp, email or share options

• Customer support communication

• Important updates & notifications (optional)
   

2.3 Improve App Quality

• Improve performance

• Fix bugs and crashes

• Enhance features

We do not sell or rent your data to third parties.

3. Data Storage & Security

3.1 Where Data is Stored
Your data is securely stored on:

• Firebase Realtime Database

• Firebase Storage (for invoices, images, PDFs)

• Local device storage (temporary usage only)
   

3.2 Security Measures
We use:

• Encrypted database access

• Secure HTTPS communication

• Firebase security rules

• Authentication controls

• Restricted admin access

Despite our efforts, no online system is 100% secure.
You use the App at your own risk.

4. Sharing Your Information
We may share your data ONLY with:
✔ Service Providers
(Firebase, WhatsApp share intent, analytics tools)
✔ Legal Authorities
If required by law, court order, or government request.
❌ We do NOT:

• Sell your data

• Share with advertisers

• Use your data for marketing without permission

Your data is used only for invoicing, dispatching, and business-related purposes.

5. Permissions We Use in the App
The App may request the following permissions:

• Storage – To save & access PDF invoices

• Camera/Gallery (optional) – Profile photo or document uploads

• Internet – To sync data with Firebase

We never access these without your authorization.

6. WhatsApp / SMS / Email

• The App can send invoices through WhatsApp or email only when you choose to share.

• We do not send automatic messages from your device.

• WhatsApp API usage is optional.
   

7. Data Retention
We keep your data as long as:

• Your account is active

• Your business uses the system

• Required for tax or accounting laws

You may request data deletion at any time.

8. Children’s Privacy
Our App is not intended for children under 13 years.
We do not knowingly collect their data.

9. Your Rights
You have the right to:

• Access your data

• Request corrections

• Request deletion

• Request export (CSV/PDF)

• Withdraw consent

• Raise complaints

Contact us anytime to exercise these rights.

10. Third-Party Services Used
The App integrates with:

• Firebase Authentication

• Firebase Realtime Database

• Firebase Storage

• WhatsApp (share only)

• Google Play Services

• Analytics Services (if enabled)

Each service follows its independent privacy policy.

11. Updates to This Policy
We may update this Privacy Policy periodically.
Changes will be updated inside the App or website.

12. Contact Us
For any questions or concerns:
Rennen Enterprises
Tuticorin, Tamil Nadu – India
Email: rennen.enterprises@gmail.com
Phone: +91 9047991102